Track Your Order | BricoMagazin24

Track Your Order

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Enter your 16-digit tracking code to see real-time updates on the status and location of your shipment.

Enter Your Tracking Code

You can find this code in your shipping confirmation email or in your order history.

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or paste your full code
Please enter a valid 16-digit tracking code. The code should contain only letters and numbers.

Tracking Details

In Transit
Jan 20, 2025 — 09:14 AM
Order Confirmed
Your order has been received and confirmed.
Jan 20, 2025 — 03:42 PM
Picked and Packed
Your items have been carefully packed and labelled for dispatch.
Jan 21, 2025 — 08:30 AM
Dispatched from Warehouse
Your parcel has left our fulfilment centre and is on its way.
Jan 22, 2025 — 11:07 AM
In Transit — Sorting Facility
Your parcel is at the regional sorting hub and will be dispatched to your local delivery depot shortly.
Estimated: Jan 24, 2025
Out for Delivery
Your parcel will be on its way to your delivery address.
Estimated: Jan 24, 2025
Delivered
Your parcel has been successfully delivered. Payment collected (COD).

How Order Tracking Works

Every order placed through this site is assigned a unique 16-digit alphanumeric tracking code upon dispatch. This code serves as your personal key to monitoring the journey of your parcel from our warehouse to your doorstep. The tracking system is updated in real time by our logistics partners, providing you with accurate information about the current location and status of your shipment.

Where to Find Your Tracking Code

Your tracking code is provided in the shipping confirmation email that is sent to you once your order has been dispatched. The email subject line typically reads "Your Order Has Been Shipped" and includes the 16-digit code formatted as XXXX-XXXX-XXXX-XXXX. If you have created an account on this site, you can also find all your tracking codes in the "My Orders" section of your account dashboard.

Haven't received your tracking code? If your order was placed more than 48 hours ago and you have not received a shipping confirmation email, please check your spam or junk folder first. If the email is not there, contact our support team at support@bricomagazin24.com or via our Contact page. We will respond within 24 to 48 hours.

Understanding Tracking Statuses

  • Order Confirmed: Your order has been received and payment has been verified (or, for cash on delivery orders, your order has been approved for dispatch).
  • Picked and Packed: Your items have been selected from our inventory, quality-checked, and securely packaged for shipping.
  • Dispatched from Warehouse: Your parcel has left our fulfilment centre and has been handed over to the delivery carrier.
  • In Transit: Your parcel is on its way and is moving through the carrier's logistics network. It may pass through one or more sorting facilities depending on the delivery distance.
  • At Local Depot: Your parcel has arrived at the delivery depot nearest to your address and is being prepared for final delivery.
  • Out for Delivery: A courier has your parcel and is en route to your delivery address. For cash on delivery orders, please have the payment amount ready.
  • Delivered: Your parcel has been successfully delivered and, where applicable, cash on delivery payment has been collected.
  • Delivery Attempted: The courier attempted delivery but was unable to complete it (for example, no one was available to receive the parcel). A redelivery will typically be attempted the next business day.

Delivery Issues and Support

If your tracking status has not been updated for more than 5 business days, or if you have any concerns about the delivery of your order, please contact us immediately. Our logistics team will liaise directly with the carrier to investigate and provide you with an update. All delivery-related inquiries are treated as priority and handled within 24 to 48 hours.